MagicFolder AI ("Company", "we", "us") provides automated document ingestion, optical character recognition (OCR), metadata classification, accounting drafting, and cloud synchronization services ("Service") as a software-as-a-service (SaaS) and managed automation provider. Subscriptions are licensed on a per-commercial-entity basis (single Employer Identification Number / EIN). Multi-entity or franchise operations require separate licensing or a Tier 3 Enterprise Master Services Agreement.
Each subscription tier includes a designated pooled monthly page allotment:
A "page" is defined as a single page within a PDF or a single uploaded image. Unused monthly pages do not roll over across billing cycles.
One-time setup fees cover custom data schema architecture, pipeline testing, and model fine-tuning on Customer's historical sample files for the number of schemas licensed (Tier 1: up to 2 schemas; Tier 2: up to 5 schemas). Document categories requiring custom extraction beyond tier allotments are billed at $450 one-time per schema. Additional QuickBooks Online or Xero company files beyond the included instance are billed at $450 setup and $100/month recurring management.
MagicFolder AI is an automated workflow technology provider and is NOT a certified public accounting (CPA) firm, bookkeeping service, financial advisor, or legal counsel. All transactions, bills, quotes, and ledger allocations generated in connected software (QuickBooks Online, Xero) are created in draft, pending, or review status. Customer retains sole and exclusive fiduciary responsibility for reviewing and verifying all financial entries, checking sales tax calculations, approving payments, and ensuring compliance with regulatory and tax authorities. MagicFolder AI accepts zero liability for audit penalties, late fees, or accounting discrepancies.
While our fine-tuned models achieve >98% field extraction accuracy on trained documents, AI OCR and language models are inherently probabilistic technologies. Customer agrees to maintain a reasonable human-in-the-loop review process for documents flagged by the system or categorized under the low-confidence exception queue (<95% match threshold).
The Service interacts with third-party software (including Intuit QuickBooks, Xero, Google Workspace, Microsoft 365, Dropbox, and Box) via authorized developer APIs. Service availability is contingent upon Customer maintaining active, authorized subscriptions with these third parties. MagicFolder AI is not responsible or liable for third-party platform outages, rate-limiting, OAuth token revocations, or breaking API policy updates initiated by external vendors.
MagicFolder AI operates on a non-custodial pipeline. Customer documents are processed in-memory and stored exclusively within Customer's authorized accounting and cloud storage accounts. Customer data is never used to train public machine learning models. Customer warrants that it owns or has obtained all necessary legal rights, permissions, and consents to process all submitted documents. Uploading unmasked credit card numbers (PCI-DSS PAN/CVV), classified government records, or unlawful materials is strictly prohibited.
To the maximum extent permitted by applicable law, in no event shall MagicFolder AI, its affiliates, directors, employees, or contractors be liable for any indirect, incidental, consequential, special, or punitive damages (including loss of profits, data, revenue, or business interruption). MagicFolder AI's total aggregate liability arising out of or related to this agreement or the services shall not exceed the total amounts actually paid by Customer to MagicFolder AI in the three (3) months preceding the incident giving rise to liability.
To preserve technical delivery standards, client onboardings are scheduled sequentially in monthly cohorts. The targeted 5–7 business day deployment turnaround commences only after Customer completes all onboarding prerequisites: (a) authorizing developer API credentials for target platforms, and (b) providing at least twenty-five (25) historical sample documents for each licensed document type. Delays by Customer in providing required credentials or samples shall extend deployment timeframes accordingly.
Because setup fees cover dedicated cloud container provisioning, technical architecture design, and custom model fine-tuning performed immediately upon account initiation, setup fees are non-refundable once technical kickoff has occurred or schema engineering has commenced. Any commercial dispute arising out of or related to this agreement shall be settled by binding arbitration conducted in the State of California under the commercial rules of the American Arbitration Association (AAA).
Monthly software management operates month-to-month. Customer may cancel at any time upon thirty (30) days' written notice to info@magicfolder.ai. Upon termination, all client-owned folder taxonomies, file naming structures, and accounting integrations configured during onboarding remain permanently within Customer's accounts.